Everyone is really busy. The months go by so quickly. We get it. That's why we send out reminders about your next delivery, reminders when the window to make changes to your delivery is about to close, reminders about your pickup day and more. We don't want anyone to forget!
But you might prefer a shorter nudge by text instead of an email. We get that too.
We've set up our member portal to allow for you to tell us how you want to receive certain kinds of messages. Maybe you want us to send you an email letting you know what's in your next delivery but want to be reminded that it's delivery day via text. We've got you covered!
First - Review Your Contact Information
- Go into Your Account and choose Contact Information
- Make sure that your cell phone number is correct. (If you want to be notified on two cell phones, be sure to include the second number in the additional number field.)
Then Set Your Message Preferences
You need to click on the Message Preferences button just below that to see your message preferences.
You can pick the way you want to receive different kinds of messages. By default, all of the messages begin as emails. You can change that for the different message types.
If you want to switch to getting text messages for everything, set your default contact method to SMS.
Be sure to hit the submit button at the bottom when you are finished.
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